Client Relations Lead — (ACI) West Bend, WI
For many, you’ll be the voice and face of ACI in West Bend. Sure, ACI’s expertise is second to none, but this is the key contact between customers and operations so everyone is up to speed and the process is seamless.
Position: Client Relations Lead
Job Location: Advanced Coatings, Inc. West Bend, WI
Starting Date: Immediate
Employment Term: Regular
Work Hours (shift): 1st shift
Starting Salary: Depends on experience
Salary/Benefit Notes: Medical, Vacation, Paid Holidays, $500 sign on bonus
Experience: Solid Customer Service experience. A background in manufacturing is a plus!
If you are driven to succeed with a passion for the professional growth and development of others, our employee-focused company may have the right opportunity for you. Advanced Coatings Inc. in West Bend is looking for a Client Relations Lead.
The ideal candidate for this position would be able to do the following:
Provide top of the line customer service both on the phone and in person to all customers/accounts. Respond to all phone calls, faxes, and letters from customers and acts accordingly. Maintain and increase customer satisfaction by prompt responses. Evaluate customer purchase orders and releases for delivery date compliance during contract review.
Customer visits occasionally to keep the customer/client relationship strong and ensure satisfaction remains high. Assist with quoting and estimation when needed – print reading experience and solid math skills a plus!
Assist with purchasing – supply chain experience a plus!
Advanced Coatings, Inc. is an equal opportunity employer.